Full Analysis of Generator Industry Services: Comprehensive Protection for Your Power Needs from Pre - sale to After - sale
In the generator industry, purchasing a suitable generator set is crucial for the stable operation of production and daily life. We provide one - stop and considerate services to ensure that professionalism and care are reflected in every link.
● Demand Communication
Our sales team will communicate with you in depth to understand your usage scenarios and power demands, including power, usage frequency, etc., and recommend suitable generator sets for you.
● Solution Customization
Based on your demands, combined with product series such as biogas generator sets and diesel generator sets, we customize power generation solutions, and introduce the performance, advantages and disadvantages of each model, as well as suggestions on the selection of supporting equipment.
● Site Investigation
When necessary, we will arrange technical personnel to conduct on - site investigations, evaluate the site conditions and power load, and optimize the plan.
● Order Processing
After you confirm your purchase intention, we will quickly process the order, arrange production and delivery in a timely manner, and deliver products in accordance with the contract.
● Installation and Debugging
After the equipment arrives, a professional team will quickly install and debug it. They will operate strictly in accordance with the regulations to ensure the stable operation of the equipment and conduct a comprehensive test.
● Training Service
We provide on - site training, covering equipment start - up, shutdown, maintenance, troubleshooting, etc., to help operators master the skills proficiently.
● Warranty Service
We provide a warranty period. During this period, if there are quality problems with the equipment, we will provide free maintenance or replacement.
● Fault Repair
We have a 24 - hour after - sales response. First, we will remotely guide you to troubleshoot. If the problem cannot be solved remotely, we will arrange personnel to conduct on - site repairs to restore the operation of the equipment as soon as possible.
● Regular Follow - up
We will regularly follow up with customers, understand the equipment usage and satisfaction, collect opinions and suggestions, and optimize our services.
● Spare Parts Supply
We have sufficient stock of original spare parts to supply them in a timely manner, ensuring the maintenance and normal operation of the equipment.
Choosing our generator sets means not only choosing high - quality products but also choosing comprehensive and considerate services. We will escort your power supply throughout the process.
China Construction First Group Corporation (CSCEC First Group)
China Railway Eighth Group Corporation (CREC Eighth Group)
Beijing Urban Construction Group (BUCG)
China Communications Construction Company First Highway Engineering Bureau (CCCC First Highway)
Canton Fair (China Import and Export Fair)
